Shipping policy

All orders before 2PM EEST will ship out the same day. Orders placed after 2PM EEST will ship out the next business day.

For shipments outside Finland the shipping option is DHL Express. We use DHL Express outside Finland to ensure fastest possible transportation time. Shipping prices may vary. Check the current price for your location when you order the kit. Shipping time outside Finland is 1-8 business days from date of shipment. For most areas in Europe, the shipment will be delivered during the next working day from shipment.

For customers in Finland, we offer shipping with Posti Oyj. For shipments with Posti, no additional shipping cost will be added. Shipping time in Finland is 2-5 business days from date of shipment.

Please let us know if your package has been damaged during shipment. Do not discard any product or packaging before the issue has been resolved. If your package is lost or has not arrived within the expected shipment time, do not hesitate to contact us to resolve the issue.

All shipments outside EU are subject to import duties, fees and taxes of the destination country. We are not responsible for any taxes, duties or fees that your order may be subjected to.

If you have any questions about delivery or returning your sample, do not hesitate to contact us.